Kim Residence · Furnace repair
From the call: “Our furnace clicks, but there’s no heat. Thursday morning would be great.”
EVElena Voss · Thu, Sep 24 · 07:00–09:00skill match · lightest load
Every call becomes a job. Lane lines up the right tech, you approve, and the money shows up in your numbers.
Or with us.
“Our furnace clicks, but there’s no heat.”
Built for
Who took the furnace call? There’s no address.
Not me. Check the voicemail?
Follow one call, from the first ring to paid.
When you can’t pick up, your phone agent does. Or answer it yourself, like always.
Works with your own voice agent and phone number.
Every call is written down, word for word. Nothing gets lost between whoever answered and dispatch.
Northside HVAC. Who am I speaking with?
It’s Dana, at the Kim residence.
Our furnace clicks, but there’s no heat.
Sorry about that. What’s the address?
48 Birch Street. Thursday morning would be great.
Lane turns the call into a job: who, where, what’s wrong and when they’d like you. Anything it didn’t hear stays blank for you to fill in.
Your dispatch group gets a Telegram alert.
New ticket · Northside HVAC
JOB-1042 · Furnace repair
Open ticket
Lane lines up the right tech and time by skill and workload. You approve with one tap, or change it. Plan tomorrow books the whole day at once.
Nothing is booked until you say so.
Kim Residence · Furnace repair
From the call: “Our furnace clicks, but there’s no heat. Thursday morning would be great.”
EVElena Voss · Thu, Sep 24 · 07:00–09:00skill match · lightest load
Tomorrow · Thu, Sep 24
Sample data. Nothing here is saved.
Elena finishes the job. Add the total to close it out, mark it paid when the money comes in, and the job’s lane is complete.
Every closed job adds up on Home: revenue, profit and jobs done, for one business or all of them. Export to CSV or print a report.
Start your workspaceWant to see it with your own calls?
Owners of small home-service businesses with people in the field: handyman, locksmith, HVAC, windows and doors, and similar trades.
No. You can keep answering calls yourself. If you want help when you’re busy, Lane works with your own ElevenLabs voice agent and your Quo phone number. Lane doesn’t come with its own phone line.
The call is transcribed, and Lane opens a job with the customer, phone, address, the problem and the time they asked for. Anything the caller didn’t say is left blank for you. If you turn it on, your dispatch group gets a Telegram alert.
No. Lane suggests a tech and a time based on skills and workload. Nothing is booked until you tap Book it, and you can undo it.
No. Lane doesn’t send texts to customers. For an unpaid job it can copy a friendly reminder for you to send yourself.
Yes. Each business keeps its own jobs, crew and customers. One login gives you an overview across all of them.
Yes. Reports export to CSV and print cleanly to PDF, for any business and period.
Yes. Lane runs in the browser on phones, tablets and computers. There is nothing to install.